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Crowds Pack Apple Stores as iPhone Duo Debuts Globally

The new foldable smartphone launched Friday with long lines and restricted stock, prompting Apple to direct shoppers to check the app for availability updates.

By Alessia Diallo ·

Illustration for: Crowds Pack Apple Stores as iPhone Duo Debuts Globally
Illustration generated for this article, not a news photograph.

The first day of sales for the iPhone Duo has turned Apple retail locations into bustling hubs of activity around the world.

Apple released a statement this morning confirming that the highly anticipated device made its official debut at stores globally on Friday. The company shared visual evidence of the event, showing customers filling the floors of various locations. Team members were seen engaging with shoppers, offering personalized shopping support and hands-on demonstrations of the brand’s first foldable iPhone.

Top executives joined the celebrations at key sites across the country. Greg Joswiak, Apple’s senior vice president of worldwide marketing, was present at the flagship store on Fifth Avenue in New York. He was accompanied by Vanessa Trigub, an Apple retail executive. Meanwhile, CEO John Ternus marked the occasion at the Domain NORTHSIDE location in Austin, Texas, alongside Deirdre O’Brien, the company’s retail chief. Reports indicate that Ternus toured Apple’s Austin offices earlier in the week. The timing coincides with the Formula 1 United States Grand Prix taking place in Austin this weekend, a race for which Apple serves as the exclusive streamer in the United States.

Despite the festive atmosphere, securing a unit required patience and planning. Lines formed overnight at stores worldwide as shoppers waited for the doors to open. Apple had warned that walk-in inventory would be limited, and that assessment appears accurate for the launch day. Many customers arrived hoping to purchase the new device immediately without a prior reservation.

As stock levels fluctuated, Apple Store employees guided disappointed shoppers toward the digital platform. Workers advised those who left empty-handed to check the Apple Store app tomorrow at 10 a.m. Eastern Time for updated in-store inventory details. This approach allows the company to manage demand and provide real-time information to customers who missed out on the initial rush.

The launch marks a significant milestone for the brand, introducing a new form factor to its flagship lineup. The global rollout involved coordinated efforts across all retail regions, with staff prepared to assist customers in exploring the device’s new capabilities. The combination of executive presence and high consumer interest has generated substantial buzz surrounding the product's market entry.

As the first day concludes, the focus shifts to online and subsequent in-store availability. The company’s guidance suggests that more stock may be revealed or restocked in the coming days, allowing more customers the opportunity to experience the iPhone Duo firsthand.

Source: 9to5Mac · original report published

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